Zásady ochrany osobních údajů

1. Introductory Provisions

These General Terms and Conditions (hereinafter referred to as the “Terms”) govern the manner of providing information and communication between the operator of the website and its visitors.

Website operator:
Radek Kozák
Company ID: 05894786
Registered address: Hornická 954, 593 01 Bystřice nad Pernštejnem, Czech Republic
E-mail: kozak@kozakovo.cz
Phone: +420 739 207 665

(hereinafter referred to as the “Operator”)

2. Inquiry Form

The website includes a non-binding inquiry form, which is intended solely for sending non-binding inquiries by the customer (hereinafter referred to as the “Interested Party”).

Completing and submitting the form does not constitute an order, contract, or any other binding legal relationship. It serves only to establish contact and preliminarily clarify the requirements of the Interested Party for a potential product, item, or service offered by the Operator.

3. Cooperation Process

  • The Interested Party submits a non-binding inquiry via the form.

  • The Operator subsequently contacts the Interested Party to clarify requirements, answer questions, and possibly provide a price offer.

  • If an agreement is reached, a specific order or contract is concluded individually, via e-mail, phone, or other communication.

  • A binding order is only created based on the explicit confirmation from the customer.

4. Prices and Payments

The website may display:

• Fixed prices – mainly for standard products with clearly defined parameters (e.g., hand-forged rose). These prices are valid when ordering the product in the listed form without modifications.

• Indicative prices – for custom products and services, where the final price depends on the scope of work, complexity, materials used, and individual customer requirements.

For all products and services, submitting an inquiry through the form does not constitute an order, and the listed prices do not represent a legally binding offer within the meaning of Section 1732 (2) of the Czech Civil Code.

The final price is always confirmed individually during subsequent communication between the Operator and the customer.

5. Copyright

All texts, photographs, graphics, and designs displayed on this website are protected by copyright. Any further use without the explicit consent of the Operator is strictly prohibited.

6. Personal Data Protection

Personal data entered by users via the inquiry form are processed solely for the purpose of communication and handling the inquiry.

Detailed information regarding the scope, purpose, and duration of personal data processing is available in the document Privacy Policy, which can be found on this website:
[Privacy Policy]

7. Final Provisions

  • These Terms serve only to inform website visitors about the nature of the services provided.

  • The Operator reserves the right to update these Terms at any time.

  • The current version of the Terms is always available on the website.

In Bystřice nad Pernštejnem, dated May 3, 2025
Radek Kozák, KOZAKOVO